shipping & returns

shipping policy

I ship to the lower 48 states only.I cannot ship to PO boxes or APO's

Please leave feedback thank you!!

 

If you have an issue with your item please feel free to message us first!!


Your item will be shipped directly from our supplier.You have up to 24 hours after placing your order to cancel. Cancellation requests submitted after 24 hours will not be granted.

 

Shipping Address


Make sure to add your correct shipping address Please note that we are not responsible for any shipping/delivery delays.We encourage our customers to allow ample time for delivery as well as unplanned delays. If your order has already shipped and you contact us within an address change, you are responsible for the additional shipping charges.


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return & exchange policy

We offer a Return Policy. However, all items purchased must be returned in the same condition as they were received in. Restocking fees may apply. Buyer is responsible for return shipping on any item that is not damaged.

 

Please be sure this is an item you want before making your purchase.Customer Satisfaction is our TOP priority!

 

Please send a message if an item is damaged, broken, or incorrect so we can promptly track and resolve any issues.

© 2019 by Rose Gold South

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